Privacy Policy

Canadian Hard of Hearing Association, Manitoba Chapter

Our website address is:


This Privacy Policy is applicable to the Manitoba Chapter of the Canadian Hard of Hearing Association (Organization) and sets out our policy on the gathering and use of information on our website (Site). The Organization is committed to providing a safe website for visitors of all ages and has implemented this Privacy Policy to demonstrate our firm commitment to your privacy. The Organization complies with Canadian Federal and Provincial privacy laws and regulations including the Personal Information and Electronic Documents Act. Our website URL is www.

(The Personal Information Protection and Electronic Documents Act (PIPEDA) (the Act) is a Canadian law relating to data privacy.

There are links from our Site to other websites; please note that this Privacy Policy applies only to our Site and not to websites of other organizations to which our Site may be linked. You must check on any linked sites for the privacy policy that applies to that site and/or make any necessary inquiries in respect of the privacy policy with the operator of the linked site. These links to third party websites are provided as a convenience and are for informational purposes only. The Organization does not favor any one website over another, and is not responsible for these linked websites.

Although you are not required to register to access our Site, you may be asked to provide us with personal information when you visit certain sections of our Site – for example to apply for a membership, or to make a donation to our organization using our on-line payment feature. Your use of our Site signifies your acknowledgement and consent to our Privacy Policy. If you do not agree to this Privacy Policy, please do not continue to use our Site. Your continued use of the Sites signifies your acceptance of these terms and any changes in effect at the time of use.


Personal Information is information about you that identifies you as an individual, for example, your name, address, email address, or telephone number.

We collect information that you voluntarily provide to us through emails, responses to surveys, search functions, questionnaires, feedback, membership forms, and donation forms. We may also ask you to provide additional information such as your email address, mailing address or phone number if you want to obtain additional services, information, participate in a survey or to resolve a complaint or concern.

During the membership and donation purchase process, donor and member data is collected by PayPal. This data is stored in PayPal’s database, and if you use your credit card through the PayPal portal, the information is also stored by your credit card company.

If you prefer to donate through note that their donation form is also secure and complies with Payment Card Industry Data Security Standards (PCI DSS).


Before forwarding us any personal information, please be advised that any information gathered on our Site may be used in the aggregate for research and development relating to our Site and/or for future site development and to send you promotional materials. In particular, we may use general information gathered about visitors to our Site for the following purposes: to monitor interest in our organization and to assist us in tailoring the content of our Site to visitors’ needs by collecting information about visitors’ preferences through the tracking of page view patterns on our Site; and, in circumstances where you have indicated that you wish to receive additional information, to send you information about us and educational or promotional material together with details of any campaigns or drives for donations or memberships that we may run from time to time.


The Organization will not disclose personal information that you provide on its Site to any third parties other than to an Organization agent except: i) in accordance with the terms of this Privacy Policy, or ii) to comply with legal requirements such as a law, regulation, warrant, subpoena or court order, and/or iii) if you are reporting an adverse event, in which case the Organization may be required to disclose such information to bodies such as, but not limited to, Canadian and/or international regulatory authorities. Please note that any of these disclosures may involve the storage or processing of personal information outside of Canada and may therefore be subject to different privacy laws than those applicable in Canada, including laws that require the disclosure of personal information to governmental authorities under circumstances that are different than those that apply in Canada.


The Organization, in common with many web site operators, may use standard technology called “cookies” on its site. Cookies are small data files that are downloaded onto your computer when you visit a particular website. You can disable cookies by turning them off in your browser; however, some areas of the Site may not function properly if you do so.


We use Google Analytics to obtain anonymous analytics data.


The Organization considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit personal information from children nor do we allow them to become registered users of, or to request information through, our Site or help-seeking information line.


The following additional information applies to registration on our Site. Generally, you are not required to provide personal information as a condition of using our Site, except as may be necessary to provide you with a product or service that you have requested. However, some parts of our Site may be restricted to certain individuals such as health care professionals or our members and we may require these individuals to register upon entry by providing us with certain information, such as a username and password.


Our Commitment to Security

We have put in place physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. The Organization applies security safeguards appropriate to the sensitivity of the information, such as retaining information in secure facilities and making personal information accessible only to authorized employees, volunteers or Board members on a need-to-know basis.


Personal information that you share with us on our Site is stored on secured database servers at third-party data centres (in whatever country they may be located).


If we alter our Privacy Policy, any changes will be posted on this page of our Site so that you are always informed of the information we collect about you, how we use it and the circumstances under which we may disclose it.


By using this Site, you signify your acceptance of our Privacy Policy, and you adhere to the terms and conditions posted on the Site. By submitting your information, you agree that it will be governed by our Privacy Policy.

To direct questions or concerns about your data to us, please use the contact form in the menu bar above, or email us at